Privacy Policy

Effective Date: June 1, 2026

Akoya Medical LLC (“Akoya Medical,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through akoyamedical.com and any related online services.

Information We Collect

We may collect information you voluntarily provide, including:

Name
Email address
Phone number
Billing and shipping address
Company or clinic name
Order information
Messages or inquiries submitted through the website

If you purchase products through our website, payment information is processed by our third-party payment processor. We do not directly store full credit card numbers.

How We Use Information

We may use the information we collect to:

Process and fulfill orders
Communicate with customers
Respond to questions or support requests
Send order confirmations, invoices, and shipping updates
Improve our website and business operations
Maintain records for business, legal, tax, and compliance purposes

Healthcare and Patient Information

Akoya Medical does not request or collect protected health information through this website. Please do not submit patient names, medical records, treatment information, or other identifiable health information through website forms or email unless we specifically request it under a separate written agreement.

Akoya Medical is not providing medical care through this website. Product information is for general informational purposes only and is not a substitute for medical advice from a physician or qualified healthcare professional.

Cookies and Tracking

We do not currently use advertising pixels, retargeting tools, or behavioral advertising trackers.

Our website may use basic cookies or similar technologies necessary for website functionality, security, checkout, analytics, or performance.

Sharing of Information

We do not sell personal information.

We may share information with trusted third-party service providers who help us operate our business, including payment processors, shipping providers, website hosting providers, email systems, customer support tools, and professional advisors.

We may also disclose information if required by law, legal process, or to protect our rights, users, customers, or business.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no website, payment system, or electronic transmission can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party sites.

Children

Our website is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 13.

United States Use

Akoya Medical currently operates and sells products within the United States. This website is intended for users located in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Akoya Medical LLC
333 Tamiami Trail S, Suite 317
Venice, FL 34285
Email: info@akoyamedical.com