Privacy Policy
Effective Date: June 1, 2026
Akoya Medical LLC (“Akoya Medical,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through akoyamedical.com and any related online services.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Company or clinic name
- Order information
- Messages or inquiries submitted through the website
If you purchase products through our website, payment information is processed by our third-party payment processor. We do not directly store full credit card numbers.
How We Use Information
We may use the information we collect to:
- Process and fulfill orders
- Communicate with customers
- Respond to questions or support requests
- Send order confirmations, invoices, and shipping updates
- Improve our website and business operations
- Maintain records for business, legal, tax, and compliance purposes
Healthcare and Patient Information
Akoya Medical does not request or collect protected health information through this website. Please do not submit patient names, medical records, treatment information, or other identifiable health information through website forms or email unless we specifically request it under a separate written agreement.
Akoya Medical is not providing medical care through this website. Product information is for general informational purposes only and is not a substitute for medical advice from a physician or qualified healthcare professional.
Cookies and Tracking
We do not currently use advertising pixels, retargeting tools, or behavioral advertising trackers.
Our website may use basic cookies or similar technologies necessary for website functionality, security, checkout, analytics, or performance.
Sharing of Information
We do not sell personal information.
We may share information with trusted third-party service providers who help us operate our business, including payment processors, shipping providers, website hosting providers, email systems, customer support tools, and professional advisors.
We may also disclose information if required by law, legal process, or to protect our rights, users, customers, or business.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no website, payment system, or electronic transmission can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party sites.
Children
Our website is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 13.
United States Use
Akoya Medical currently operates and sells products within the United States. This website is intended for users located in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Akoya Medical LLC333 Tamiami Trail S, Suite 317
Venice, FL 34285
Email: info@akoyamedical.com
