Akoya CRM · Customer agreements
Clear terms. Thoughtful use.
These agreements explain how Akoya CRM and Sales HQ work, how information is handled, and the responsibilities that come with using the service.
Terms of ServiceYour account, subscriptions, AI and Outlook use, responsibilities, and liability.Acceptable Use & Anti-SpamRelevant outreach, contact sourcing, opt-outs, abuse reporting, and account restrictions.Privacy NoticeWhat information is handled, why it is used, providers, retention, and your choices.Data Processing AddendumHow customer-controlled personal information is processed and protected.
Thoughtful outreach is part of using Akoya. Review your drafts, honor opt-outs, use contacts you are entitled to contact, and follow your email provider’s rules. Spam and abuse can lead to account restrictions or termination.
Questions or requests
Email info@akoyamedical.com for account help, privacy or deletion requests, guardian approval, or abuse reports. Identify Akoya CRM and your workspace; avoid sending unnecessary sensitive information.